Oregon's Flying Lark signs up Agilysys hospitality services

The Flying Lark, the under-construction Oregon gaming facility, has selected Agilysys’ cloud-native solutions to drive hospitality services.


The 35,000 square-foot gaming, entertainment and dining venue, located next to the Grants Pass Downs racecourse, will use Agilysys’ suite of products across its array of bars and restaurants, banqueting facilities and gaming floor.

“It was important to find a technology solutions partner who could help us deliver an amazing experience for each guest,” said Mike Thiessen, president of The Flying Lark.

“Agilysys understood our vision and offered a comprehensive flexible solution suite that meets our needs across the property. The Agilysys team’s collaborative approach has helped us solve real-time guest experience challenges throughout our solution design process.”

The Flying Lark, likely to open this spring, will utilize the Agilysys InfoGenesis POS service, which is designed to provide a streamlined food and beverage experience, while IG Flex supports servers with a mobile tablet.

IG OnDemand will offer guests the flexibility to order and pay for food and beverages from anywhere on the property using their own mobile device. Agilysys Seat allows guests to make online table and seat reservations for all the property’s venues and help F&B managers optimize table and venue layouts.

“We are pleased to add The Flying Lark to our list of premier gaming and entertainment customers,” said Darren Student, vice-president of sales at Agilysys.

“Our comprehensive integrated yet modular set of solutions comes complete with open APIs that support easy integration not only among our own products but with 3rd party applications as well.  This unique combination of tightly integrated end-to-end Agilysys hospitality products with API-based extensibility ensures streamlined implementations and continued rapid innovation.

“Agilysys F&B solutions will help The Flying Lark provide an exceptional guest experience while driving increased revenue and optimizing operational efficiencies.”

A survey published last year suggested The Flying Lark would generate $10.7bn in net new spending in the next 30 years, as well as $3.6bn in net new earnings and more than 2,000 net new full-time jobs.

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